Christmas Carol Service

For events organised by Portsmouth Cathedral - your e-ticket will be sent to you around seven days before the event date from noreply@simpletix.com – please check your junk and spam folders as they can sometimes end up in there. It’s worth checking your account to ensure your email address has been spelled correctly. If you have any problems, please get in touch.

For events organised by external promoters, please check the booking page for contact informaiton and get in touch with the promoter directly. Portsmouth Cathedral offices are unable to assist with any bookings not made via our sales channel SimpleTix, and will only be able to refer you to the promoters contact details for assistance.

Most events at the Cathedral are arranged by external promoters and organisers, therefore how you book can vary from event-to-event. For most events, you can book online by clicking the 'Book tickets' button on event pages - this will take you to the organisers booking platform.

We are unable to book tickets over the phone via the Cathedral offices for externally organised event, and are unable to assist with ticketing enquiries. Please check the booking page, where contact informaiton for organisers can be found who will be able to assist with specific enquiries relating to your booking.

Events organised by Portsmouth Cathedral sold via SimpleTix

For events organised by Portsmouth Cathedral, we use the platform SimpleTix, and can accept bookings online, via the phone, and from our shop. Pre-booking online is recommended for most events, and there’s no need to print your e-ticket – just show the QR code on your phone upon entry.

Some free events don't require a ticket. If an event is labelled 'Free', with no booking options available - simply turn up on the day!

If you don't receive your e-ticket: Your e-ticket will be sent to upon purchase before the event date from noreply@simpletix.co.uk. If you don't receive your e-ticket, and it's not in your junk or spam folder, please get in touch.

On selected events, a limited number of concession tickets are available for: recipients of Universal Credit or Pension Credit, full-time students, and under-16s.

Concession tickets are allocated on a first-come, first-served basis. Once they've sold out, no further concession tickets are available by any method of booking.

Concession prices may not apply to top-price tickets for certain events, discounts can't be combined, and you'll be asked for suitable identification on admission.

For events run by an external promoter, they may set their own concessions policy, please check the event page for details.