The Cathedral Shop Assistant Volunteer role at Portsmouth Cathedral involves providing a welcoming and positive retail experience for visitors by delivering excellent customer service, assisting customers with purchases, and helping them engage with the shop’s products. Volunteers support day-to-day shop operations including opening and closing procedures, processing sales using the electronic point of sale system, handling cash and card payments, receiving and displaying stock, and assisting with stock checks and occasional online orders, all while working alongside staff and other volunteers. The role is suited to friendly, approachable individuals with good communication skills, an interest in retail or customer service, and the ability to work both independently and as part of a team, with previous experience or IT confidence being helpful but not essential. Volunteering takes place during daytime shifts, and volunteers are expected to follow cathedral policies, including safeguarding and data protection, while supporting the cathedral’s wider mission as a welcoming Christian community.
To apply for this job email your details to volunteer@portsmouthcathedral.org.uk.