What if I can no longer attend an event?

As standard, we do not offer refunds on tickets unless an event has sold out; in some circumstances, we may be able to resell your ticket to a waiting list. This service is offered to the original purchaser of the tickets only, and there is a transaction fee of £5 per ticket to cover administration of the transfer.

All return requests must be made at least 48 hours before the start of the show time originally booked.

Updated on Wednesday, 26 August 2026

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